You will not pay any fees on your payment for any items you trade in or sell. The quote you receive is the exact amount you will get.

You can track the status of your trade in by visiting the trade in portal at any time. Here you will find your, tracking number, trade-in progress, and other relevent information pertaining to your account.

All trade in quotes are active for 7 days from the date they are given to you.

Once you accept a quote, you have 14 days to ship your item before your pre-paid shipping label expires.

If this time passes and you wish to receive a new quote, simply submit another trade-in form.

If the quoted amount for your trade ins exceeds the purchase price of your new items, you will still receive the excess of the full quoted amount via store credit on your store account.

Example: If your trade in credit quote is $500 and your purchase from us was for $200, you will receive a $200 refund and the excess $300 as store credit applied to your account.

All products sold are shipped fully insured and 100% guaranteed to arrive in fully functional condition and as described. If a product arrives damaged, non-functional, or otherwise not as described, you may return it for a full refund.

All new PCs include a 2-year parts and labor warranty. If any component fails within this time period, please reach out to us directly for servicing. 

We do not offer an extended warranty for any used or open box products beyond our 14-day return period. However, we are always happy to offer free support and troubleshooting for all products.

All of our PCs ship fully assembled. We use a combination of heavy duty component brackets and/or instant expanding foam packs to secure the internals. You will not need any technical expertise or installation knowledge. You will need to remove any internal expanding packaging foam from the tower before powering on.

We offer a variety of short and long term financing options through PayPal, Shop Pay installments, and more. Eligibility is generally determined based on credit worthiness. You can apply for these payment plan options during checkout. Applying is free and has no impact to your credit score.

Absolutely. We want to make your dreams come true. If you want something specific, or even just want some tweaks made to an already available PC listing, just reach out to us through the chat feature and let us know! We will try our best to accomadate all requests.

Yes they are. All products listed are photographed and stored on our property-- we are not a dropshipping service. We want to ensure that you know exactly what you are getting. For this reason, we never use any stock images and provide only photographs taken of the actual items in our inventory. 

Yes they are. All items that get listed on our site go through a thorough inspection process to ensure they are 100% fully functional and ready for you to enjoy before they get listed. Products that are sealed in box are an exception. These will remain sealed until you open them.  

Absolutely. This is encouraged whenever possible. We are located in Syracuse, NY for local pickups, trades, or sales. If you would like to arrange this, please message us directly through the chat bubble below.